Organisational development and quality management audits
Point Conception was contracted by a Hamburg shipping company with the implementation of quality management audits in the head office, on board their fleet deployed around the world and of selected suppliers, such as Crew Manager.
Whether in the head office, with suppliers, or when spending several days on board a ship, all relevant processes and work areas were carefully examined.
In order to do this, the company received not only support in checking processes and compliance with national and international regulations, but also a skilled sparring partner for continuous improvement, one of the pillars of quality management.
As an additional added value for the client, access to the additional availability of skilled personnel resources was also highly valued should a nautical or technical inspection on board be necessary at short notice.